Privacy Policy

This privacy policy explains how Wilhelm Humpert GmbH & Co. KG (“we”, “us”) processes personal data when you use the ergotec websites. We treat the protection of your personal data seriously and process it in accordance with the General Data Protection Regulation (GDPR) and applicable national law.

1. Controller

Wilhelm Humpert GmbH & Co. KG
Erlenstrasse 25
58739 Wickede/Ruhr
Germany
Phone: +49 2377 9183-0
E-mail: info@humpert.com
Website contact for privacy questions: katarina.humpert@humpert.com

2. Server log files

When you visit our website, our hosting systems automatically collect data that your browser transmits (for example IP address, date and time of the request, requested URL, referrer URL, browser type and operating system). We use this information to ensure the stability and security of the website. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in secure operation).

3. Cookies and similar technologies

We use cookies and comparable technologies to operate the website, remember your preferences, and—only with your consent—for analytics, marketing, and embedded third-party media.

Cookie settings: You can change or withdraw your consent at any time. Use the link Cookies in the footer or open the cookie banner again on your next visit after deleting the consent cookie.

Essential cookies are required for basic functions (for example storing your cookie choice). Marketing and external-media cookies are only set if you allow the corresponding categories in the cookie banner.

4. Analytics and marketing (only with consent)

If you consent to marketing cookies, we may use services such as Google Analytics (Google Ireland Limited), Meta Pixel, and Mouseflow to analyse use of our website and measure advertising effectiveness. These providers may process usage data using cookies. Legal basis: Art. 6(1)(a) GDPR (consent). You can withdraw consent via the cookie settings at any time.

5. External media (only with consent)

If you consent to external media, content from third parties (for example YouTube videos or Google Maps) may be loaded. These providers may collect usage data and set cookies. Legal basis: Art. 6(1)(a) GDPR (consent).

6. Contact

If you contact us by e-mail or via forms, we process the data you provide to handle your request. Legal basis: Art. 6(1)(b) GDPR (pre-contractual/contractual) or Art. 6(1)(f) GDPR (legitimate interest in answering enquiries).

7. Storage duration

We store personal data only as long as necessary for the respective purpose or as required by statutory retention periods. Cookie consent preferences are stored according to the period shown in the cookie banner (typically up to 12 months).

8. Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability, and objection, as well as the right to lodge a complaint with a supervisory authority. To exercise your rights, please contact us using the details above.

9. Changes

We may update this privacy policy when our website, legal requirements, or our processing activities change. The current version is always published on this page.

Last updated: November 2026